Last updated: 15 August 2026
Pip’s Lifestyle is operated by PIPS Entertainment. This policy explains what information we collect when you visit pipslifestyle.com, join the community, or sign up for our emails — and what we do with it. We’ve written it in plain English rather than legal boilerplate, because you should actually be able to read it.
The short version
- We collect what you give us (like your name and email) and some basic information about how you use the site.
- We use it to run your account, send you the things you asked for, and make the site better.
- We don’t sell your personal information.
- You can unsubscribe, request a copy of your data, or ask us to delete your account at any time.
Information you give us
- Account details. When you register, we collect your name, email address, username and password. Passwords are stored encrypted — we can’t see them.
- Profile information. Anything you choose to add to your member profile: a photo, bio, location, interests, or social links.
- Community content. Posts, comments, replies, photos and messages you share in the community.
- Email signups. Your email address, and your name if you provide it, when you join our list.
- Messages to us. What you send through our contact and bug-report forms, including your email address so we can reply.
Information we collect automatically
- Usage data. Pages you visit, how long you stay, what you click, the site that referred you, and general location at city level.
- Device and browser data. Browser type, device type, operating system, screen size and IP address.
- Cookies and similar technologies. Small files that keep you logged in, remember your preferences, and help us understand how the site is used.
Cookies and analytics
We use cookies for three things: keeping you signed in, remembering your preferences, and measuring how the site is used.
For measurement we use Google Analytics and Independent Analytics. Google Analytics is a third-party service that sets its own cookies and processes data on Google’s servers; you can opt out across all sites using Google’s browser add-on. Independent Analytics runs on our own server and does not share data with anyone.
Most browsers let you block or delete cookies in their settings. Blocking them may stop you from staying logged in or using parts of the community.
Push notifications
If you allow browser notifications, we use OneSignal to deliver them. This involves a notification token tied to your browser or device, not to your name. You can turn notifications off at any time in your browser or device settings, or in your account preferences.
Email we send you
We send two kinds of email. Service email covers things like account confirmations, password resets and important notices — these are part of having an account. Marketing email covers our newsletter, event invitations, member offers and community news, and only goes to people who asked for it.
Our email is delivered through Hostinger Reach, which stores your email address, your name if we have it, and basic delivery information such as whether a message was opened or a link clicked. Every marketing email has an unsubscribe link, and unsubscribing takes effect immediately. You can also reply to any message or write to us and we’ll remove you.
Your community profile is public
Please keep in mind that your profile, your posts and anything you share in the community can be seen by other members, and in some areas by anyone visiting the site. Don’t post anything you wouldn’t want seen publicly. You can edit or delete your own content, and you can adjust what your profile shows in your account settings.
Points, rewards and referrals
Membership includes points, badges and referral rewards. To run this we record activity such as signing in, taking part in the community, referring a friend, and redeeming or earning rewards. If you refer someone, we record that the referral came from you so you get credit for it.
Partner venues and outbound links
Where we link to lounges, venues, hotels, events or other partners, we may record that a link was clicked and which page it was clicked from. This tells us which listings are useful and lets us report activity to partners. These reports are about totals and patterns — we don’t hand partners your personal details along with them.
Once you follow a link to another company’s website, you’re on their site and their privacy policy applies, not ours. We can’t control what they collect.
Who we share information with
We do not sell your personal information, and we don’t rent or trade it.
We share information with service providers who help us run the site, and only so they can do that job:
- Hostinger — website hosting, email hosting and email marketing
- Google Analytics — website measurement
- OneSignal — push notifications
- Ticket Tailor — event ticket sales, when you buy a ticket to one of our events
We may also disclose information if the law requires it, to protect our rights or someone’s safety, or as part of a merger or sale of the business — in which case we’ll tell you.
How long we keep it
We keep your account information for as long as your account is open. If you close your account, we delete or anonymise your personal information within 90 days, except where we need to keep records for legal, tax or accounting reasons. Email marketing records are kept until you unsubscribe, plus a short period afterwards so we can honour your opt-out.
Security
The site runs over an encrypted HTTPS connection, passwords are stored encrypted, administrator access is limited, and we take regular backups. No system is perfectly secure, so we can’t promise absolute protection — but if a breach ever affects your personal information, we’ll notify you as required by law.
Your rights and choices
Wherever you live, you can:
- Unsubscribe from marketing email using the link in any message
- Turn off push notifications
- Edit or delete your profile and your posts
- Ask us for a copy of the personal information we hold about you
- Ask us to correct anything that’s wrong
- Ask us to delete your account and personal information
If you live in California, the CCPA and CPRA also give you the right to know what personal information we collect and why, to request deletion, to correct inaccurate information, and not to be treated differently for exercising those rights. We do not sell or share personal information for cross-context behavioural advertising.
If you’re in the UK or European Economic Area, you also have the right to object to or restrict certain processing, the right to data portability, and the right to complain to your local data protection authority.
To exercise any of these, email us at the address below. We’ll respond within 45 days, and we may need to verify your identity first so we don’t hand your information to someone else.
Age requirements
Pip’s Lifestyle is for adults. You must be at least 18 to create an account. Some of our content and events cover cigars, alcohol and venues that are restricted to guests 21 and over, and those areas are intended only for people of legal age. We don’t knowingly collect information from anyone under 18 — if we learn we have, we’ll delete it. If you believe a child has given us information, please contact us.
Changes to this policy
We’ll update this page when our practices change, and we’ll update the date at the top. If a change materially affects how we handle your information, we’ll tell you by email or with a notice on the site.
Contact us
Questions about this policy, or want to exercise any of the rights above?
Email: hello@pipslifestyle.com
Website: pipslifestyle.com